Safe Helpline

Safe Helpline provides confidential, live, one-on-one expert advice. Available globally 24/7, users can click, call or text to access Safe Helpline services:

CLICK: Logging on to www.SafeHelpline.org allows users to receive live, one-on-one confidential help with a trained professional through a secure instant-messaging format. The website also provides vital information about recovering from and reporting sexual assault.

CALL: Calling the telephone hotline 877-995-5247 allows users to speak with trained Safe Helpline staff for personalized advice and support. Safe Helpline staff can also transfer callers to installation or base Sexual Assault Response Coordinators (SARCs)/On-call SAPR Victim Advocates (VAs), civilian rape crisis centers or the Suicide Prevention Lifeline.

TEXT: Texting their location to 55-247 (inside the U.S) or 202-470-5546 (outside the U.S.) allows users to receive automated contact information for the SARC at their installation or base.

The National Military Family Association

DoD Safe Helpline is a new crisis support service for adult Service members of the DoD community affected by sexual assault. Safe Helpline provides live, one-on-one expert advice and information. Available globally 24/7, users can log on to www.SafeHelpline.org to receive live, one-on-one confidential help with a trained professional through a secure instant-messaging format. A second option is to call the telephone hotline (877-995-5247) to speak with Safe Helpline staff for personalized advice and support. Safe Helpline staff can also transfer callers to installation or base Sexual Assault Response Coordinators (SARCs)/On-call Victim Advocates (VAs), civilian rape crisis centers or the Suicide Prevention Lifeline. The third option is for users to text their location to 55-247 (inside the U.S.) or 202-470-5546 (outside of the U.S.) to receive automated contact information for the SARC at their installation or base.

Safe Helpline services (Online, Telephone and SMS text message), are provided by RAINN through a contract with the DoD's Sexual Assault Prevention and Response Office (SAPRO) — however, your information will remain confidential. RAINN will not share your name or any other personally identifying information with SAPRO or your chain of command If you'd like more Safe Helpline materials, they can be downloaded directly from DoD's Sexual Assault Prevention and Response Office website: http://www.sapr.mil/index.php/safehelpline For more background context, here is the RAINN article about the Safe Helpline: http://www.rainn.org/news-room/SAFEHelpline