Help

We've pulled together a list of the most frequently asked questions — about the Lifetime networks and Lifetimetv.com.

If none of the responses below answers your query, click here to contact Lifetime.

How do I make Lifetimetv.com my homepage?
To make a page your homepage, follow the simple instructions below. (Hint: You might want to print out this page first.)

Using Microsoft Internet Explorer:

• Under the Tools menu at the top of the window, choose Internet Options.
• In the box that appears, the General tab should be selected.
• Look for the Home Page section. Enter www.lifetimetv.com in the address field.
• Click OK, and you're finished.

Using Netscape Navigator:

• Under the Edit menu, select Preferences. A dialogue box with several options will appear.
• Click on Navigator in the Category section of the dialogue box.
• Under Home Page, enter www.lifetimetv.com in the location field.
• Click the OK button to save your change and exit.

What is the best way to view Lifetimetv.com?
The site will look and perform best if you use Microsoft Internet Explorer 5 (or higher) or Netscape 6.x (or higher) as your browser. For more information about different browsers and free upgrades, go to Microsoft Internet Explorer or Netscape. Please be aware that we do not support any preview or beta releases of any browser.
* Special note for users of AOL: Older versions of AOL can't handle some of the advanced features on this site. Get the latest version of AOL — free — here.
* Special note for users of Web TV: Because Web TV enlarges the text of computer-oriented Web sites for easy viewing from the couch, the layout of Lifetimetv.com can look pretty odd. We apologize — Bill Gates still hasn't returned our call. Please note that some of the interactive features on the site may not work on Web TV.

How do I watch video or listen to audio on Lifetime Online?
To hear streaming audio or view streaming video, you will need RealNetworks' RealPlayer plug-in, which you can download from Real.com. To experience the video and audio with our flash movies, you can download the necessary software at Macromedia.

I have written a script or have a story idea that I would like to submit for a Lifetime series/movie, where can I send it?
Unfortunately, Lifetime does not accept scripts without an accredited agent or third-party representation.

How can I be selected to appear on "Head 2 Toe"?
If you live and work in the Los Angeles area, this is your chance to give a friend or relative a much-needed makeover — and put your own makeover in her hands! Click here to apply.

How can I be selected to appear on "Merge"?
"Merge," hosted by Lisa Rinna, is the show that helps newly married couples combine their individual styles and belongings into one household. Click here to apply.

When will a particular movie, program or series air again?
Lifetime programming is subject to last-minute scheduling changes. The most reliable way to find out when a program will air is to check our online programming guide or your local listings. You can search our movie database up to two months in advance to find out when your favorite Lifetime movies will air again. If you have questions about a specific Lifetime movie, feel free to ask our movie expert, Paul Noble, for the answers.

I recently saw a program on Lifetime Television. Can I purchase the video?
All of the special programs as well as the Original Movies, acquired movies and television series on Lifetime Television are purchased to air exclusively on our network. We are not authorized to sell or distribute such programming.

If you have questions about a specific movie, visit the Internet Movie Database, which contains information about more than a million films and may be able to provide you with the answers you seek.

I have a question for Denise Austin.
You can find answers to most of your questions about working out, recipes, and weight and health issues by going to the Denise Austin Diet & Fitness Center.

Unfortunately, Denise cannot respond to individual queries. However, if you don't find the answers to your questions on the suggested pages, you can go to the Denise Austin Message Boards and talk to other fans who may be able to answer some of your fitness questions! We also suggest that you consult a physician or fitness trainer who can work one-on-one with you.

Where can I purchase Lifetime products?
The Lifetime TV Store is open! Click here for a list of Lifetime products available for purchase.

How can I contact a particular Lifetime Television actor or program?
Unfortunately, Lifetime cannot forward any questions, comments, requests or mail to the creative staff of our programs.

What should I do if I forget my password for My Lifetime and the Message Boards? I'm having problems getting into the Message Boards.
If you've forgotten your password, all you have to do is click here, fill out the form, and we will e-mail your screen name and password to you. If you're having problems getting onto the Message Boards, you could be experiencing a temporary Internet connection problem. Take a break and try again later. If you continue to experience problems with the Message Boards, click here to report the issue.

How do I enter "Weddings of a Lifetime"?
Please send us:

• a description of you and your fiancé/fiancée and how you became engaged
• the date and location of your wedding
• a picture of you and your fiancé/fiancée (this will not be returned)
• a statement detailing why you should be chosen to appear on "Weddings of a Lifetime."

"Weddings of a Lifetime"
309 West 49th Street
New York, NY 10019

All submissions will be considered, and participants will be notified in three to six weeks.

Can I receive a monthly programming guide?
The most up-to-date version of our television schedule is available online.

What is the Lifetime Movie Network and how can I subscribe?
Lifetime's first sister channel, the Lifetime Movie Network, has movies from a woman's perspective and distinctive point of view — movies for and about women that connect with who they are and their experiences. Movies that cover every genre — from romance and mystery to drama and comedy — movies for every taste and mood, 24 hours a day, seven days a week.

What is Lifetime Real Women and how can I subscribe?
Lifetime Real Women, the new network brought to you by Lifetime Television, offers honest, true-to-life stories that are important to women and told in a heartfelt, meaningful way. If you're interested in stories with amazing twists of fate, profiles of famous celebrities or dramatic real-life shows that take you behind the scenes, this is the place for you!

Want to find out how you can get Lifetime Real Women 24 hours a day? Just go to the LRW homepage or contact your local cable operator or satellite service and tell them you want to receive LRW today!